Soft Skills : An Integrated Approach To Maximise Personality (Paperback)  | Released: Nov,2015

The book features a practical and time-tested learning program on soft skills that prepares job aspirants to build employment skills quickly. The book is designed with a clear objective to identify the need of the present generation and empower them with the right set of skills to make them employable. With the bunch of soft skills, the book chips in to fill the void between the university curriculum and current industrial needs. The book gives them an inner edge and effectiveness to work with people and excel at workplace. About the AuthorGajendra Singh Chauhan is presently the Head, Department of Humanities and Social Sciences, BITS Pilani, where he teaches various courses on professional communication, advertising and media studies. He is an Associate Professor of Communication and Media Studies who specializes in applied linguistics, advertising communication and media writing with a focus on linguistics of advertising in India. Prof. Sangeeta Sharma has been working as faculty of communication, creativity and advertising for last 25 years in the department of Humanities and social sciences at BITS, Pilani and has been in the leadership roles as head of department and coordinator of centre for women studies. She is an active and lively person who participates in sports and related activities. Dr. Sharma is an academician of par excellence for last two and half decades. She has excelled in all aspects of academics such as classroom delivery, corporate connect and training, writing of books and research papers, paper presentation in national and international conferences, editorial work and organising academic events etc. Authors’ Profiles Chapter 1 Soft Skills vs Hard Skills: An Introduction ·Skills to Master ·Academia – Industry Connect ·Softening of the Hard Skills ·Interdisciplinary Relevance ·Global Perspectives on Soft Skills ·National Initiatives and Priority ·Summary ·Chapter Review ·Direct Questions ·Analytical Questions ·Resources for Further Reflections ·Caselet 1: Management of Teachers Section 1 Social Skills Chapter 2 Personality Development ·Knowing Yourself ·Positive Thinking ·Johari’s Window ·Communication Skills ·Non-verbal Communication ·Physical Fitness ·Caselet 1: Harsha Real Estates Chapter 3 Emotional Intelligence ·Meaning and Definition ·Need for Emotional Intelligence ·Intelligence Quotient versus Emotional Intelligence Quotient ·Components of Emotional Intelligence ·Competencies of Emotional Intelligence ·Skills to Develop Emotional Intelligence ·Caselet 1: Shipra Technologies Chapter 4 Etiquette and Mannerism ·Professional Etiquette ·Technology Etiquette ·Caselet 1: TSMPL Steel ·Caselet 2: IBM India Pvt. Limited Section 2 Academic Skills Chapter 5 Communication Today ·Significance of Communication ·GSC’s 3M Model of Communication: A Simple Approach ·Vitality of the Communication Process ·Virtues of Listening ·Fundamentals of Good Listening ·Nature of Non-Verbal Communication ·Need for Intercultural Communication ·Communication in a Digital World ·Caselet 1: Communication Skills for Life Chapter 6 Employment Communication: Resume and Job Application ·What is a Resume? ·What is a Curriculum Vitae? ·What is a Scannable Resume? ·How to Develop an Impressive Resume ·Different Formats of Resume ·Job Application or Cover Letter ·Caselet 1: Placement Puzzle Chapter 7 Professional Presentation ·Nature of Oral Presentation ·Planning a Presentation ·Preparing the Presentation ·Delivering the Presentation ·Caselet 1: Crusader of Women Empowerment Chapter 8 Job Interviews ·Importance of Resume ·Definition of Interview ·Background Information ·Types of Interviews ·Preparatory Steps for Job Interviews ·Interview Skill Tips ·Changes in the Interview Process ·Frequently Asked Questions During Interviews ·Books ·Movies to Watch ·Caselet 1: Interview Plan Chapter 9 Group Discussion ·Ambience / Seating Arrangement for Group Discussion ·Importance of Group Discussions ·Difference between Group Discussion, Panel Discussion and Debate ·Traits Evaluated in Group Discussions ·Types of Group Discussions ·Topic-based Group Discussion ·Case-based Group Discussion ·Tips for Successful Participation in Group Discussion ·Individual Traits ·Caselet 1: Group Discussion ·Caselet 2: Group Discussion Section 3 Professional Skills (Career Planning) Chapter 10 Creativity at Workplace ·Current Workplaces ·Creativity ·Motivation ·Nurturing Hobbies at Work ·The Six Thinking Hat Method ·Books to Read ·Caselet 1: Development of Accompli – by Motorola Chapter 11 Ethical Values ·Ethics and Society ·Theories of Ethics ·Correlation between Values and Behaviour ·How to Nurture Ethics ·Importance of Work Ethics ·Problems in the Absence of Work Ethics ·Caselet 1: Alpha Chocolate Pvt. Ltd. ·Caselet 2: Satyam Computer Services Limited Chapter 12 Capacity Building: Learn, Unlearn and Relearn ·Need and Importance of Capacity Building ·Elements of Capacity Building ·Zones of Learning ·Ideas for Learning ·Strategies for Capacity Building ·Caselet 1: Intel India Capacity Building Chapter 13 Leadership and Team Building ·Leader and Leadership ·Leadership Traits ·Culture and Leadership ·Leadership Styles ·Leadership Trends ·Team Building ·Types of Teams ·Films to Watch ·Must Read ·Caselet 1: Maithri Industries CEO: Making of a Good Leader ·Caselet 2: Coping with the HudHud Crisis: Making of a Good Leader Chapter 14 Decision Making and Negotiation ·What is Decision Making? ·Steps for Decision Making ·Decision Making Techniques ·Negotiation Fundamentals ·Negotiation Styles ·Major Negotiation Concepts ·Caselet 1: Negotiating During Interview ·Caselet 2: Decision Making at Swift Technologies Chapter 15 Stress and Time Management ·Stress in Today’s Time ·Ways to Cope with Stress ·Steps to be Taken in the Organisations ·Short Questions ·Caselet 1: The Stressed CGM of Maruti Udyog ·Caselet 2: ‘Idle’ Operations Manager of a Steel Plant, Dinesh